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What is ChatGPT? How it works and what it can do

By Harry Guinness · The Zapier Blog · 10/29/2026

I've been writing about AI since before most people knew what it stood for, so a question as simple as "What is ChatGPT?" should be a softball. But as OpenAI has kept pushing ChatGPT forward with new models and features, it's gotten surprisingly hard to answer. ChatGPT isn't just a chatbot anymore.…

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